Platform | Reps

Transform your sales process by centralising customer management, providing real-time product information and enabling seamless order processing.
 

Supercharge Your
Sales Process

Rep Ordering functionality allows sales representatives (Reps) to place orders on behalf of customers through the TOTECS eCommerce platform, streamlining multi-customer ordering and enhancing the overall sales process.

This is especially useful in B2B environments where businesses have dedicated sales reps managing multiple customer accounts.

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A solution for Your Business

One

Reps can take orders while on the move, such as when visiting clients, at trade shows, or remotely, streamlining the sales process.

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Two

Reps can take orders while on the move, such as when visiting clients, at trade shows, or remotely, streamlining the sales process.

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Three

Reps can take orders while on the move, such as when visiting clients, at trade shows, or remotely, streamlining the sales process.

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Enable field sales & remote ordering

Reps can take orders while on the move, such as when visiting clients, at trade shows, or remotely, streamlining the sales process.

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Five

Reps can take orders while on the move, such as when visiting clients, at trade shows, or remotely, streamlining the sales process.

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How it work on TOTECS

Login to the platform and access the sale rep functionality.

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$ Billion+

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Addtional features of Rep Space

Custom Discounting

Offer and set custom discounts to customers directly when adding products to the basket, speeding up the ordering process and providing personalised pricing on the spot.

Manage Accounts

Rep Space gives sales representatives the flexibility to manage all customer accounts or only those assigned to them. This ensures that each rep can focus on their specific clients while maintaining a clear overview of their responsibilities.

Hot Switching

Offer and set custom discounts to customers directly when adding products to the basket, speeding up the ordering process and providing personalised pricing on the spot.

Account Enquiry Facilities

Manage customer accounts effectively with access to check account balances, review order history and address customer inquiries.

Key product information

Access critical product information that reps need to make informed decisions. This includes multi-warehouse stock levels, discounts, and pricing details. Confidently guide customers, recommend alternatives if needed and ensure timely order fulfillment.



Make Payments

Make payments on behalf of customers, streamlining the payment process and ensuring orders are processed without delay.

Basket Management

Create and manage multiple shopping baskets per customer, providing ease for customers who place orders for different departments, projects, or locations.

Additional Resources

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