Logistics & Shipping

Streamline complex shipping and freight scenarios with TOTECS’ integrated tools. We simplify logistics and improve your customer’s checkout experience.

Order
Surcharges

Governance Over Freight Rules:

TOTECS' order surcharge rules provide unlimited control over freight calculations, enabling complex scenarios and rule-based surcharges at checkout.

Order Surcharge Rule Manager:

A simple tree view organizes and nests rules according to logic. TOTECS processes these rules during checkout to accumulate applicable fees.

Warehouse
Switching

Multiple Warehouse Management:

For businesses with warehouses in different states or territories, TOTECS allows automatic assignment of the nearest warehouse to the delivery destination.

Cost Reduction & Simplicity:

This feature reduces handling costs and simplifies logistics, with TOTECS automating the warehouse-switching process based on custom conditions.

Freight & Shipping


TOTECS can handle complex freight calculations and situations such as:

  • Metro vs. Interstate Shipping
  • Handling Bulky Items
  • Special Customer Discounts or Exemptions
  • Carrier Restrictions
  • International Shipping
  • Various Delivery Modes (Road, Air, Express)
  • Drop shipping

TOTECS offers integrated freight using third party tools, such as SmartFreight. Better still, the integrated freight features are available as order surcharge rules. Once third parties come back with a quoted price, you can markup the freight by an extra % to cater for losses elsewhere.

Integrated SmartFreight

 

SmartFreight automates freight quoting and booking by selecting the most suitable carrier based on pre-configured business logic. Users simply input sender and destination addresses, and the software provides a quote. Once accepted, it generates the freight order with the carrier and prints shipping labels for dispatch.

TOTECS enhances SmartFreight by automating the freight quoting and booking process at checkout. It integrates with SmartFreight to display real-time shipping quotes and carrier options during online checkout. TOTECS allows for customized workflows via the Administration Centre and enables the management of order surcharges, specifying when SmartFreight is used. Additionally, TOTECS can raise freight order headers, reducing manual data entry.


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Freight Calculator

 

Integrated Freight Calculators allow customers to enter details such as a postcode and method of shipment, to obtain an on-the-spot freight quote. This mechanism builds trust at a crucial point in the ordering process, giving back purchasing cost control.

The Freight Calculator feature is highly recommended for organisations who need to build trust fast, such as a consumer facing eCommerce website.


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Drop Shipments

 

TOTECS offers a powerful drop shipment switch that allows resellers to have orders shipped directly to their customers, all while appearing to come from the reseller. This reduces overheads, by eliminating the need to stock products. In turn, this speeds up dispatch, expanding sales reach with minimal effort.

The system automatically flags drop shipments in the order, triggering updates in the distributor's accounting/ERP system. This ensures correct documentation and workflow, allowing warehouse staff to process orders efficiently and with minimal manual input.


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