Overview

United Chemists are a group of independent pharmacies who have united with a single vision to better serve our local communities. By working together we are able to offer our customers a full range of pharmacy services and products at affordable prices. Our customers are the most important part of our business and we pride ourselves on building great relationships with people from our local community.

Our Mission, Purpose & Values

Our Purpose To deliver affordable prices and professional health care advice that benefits the wellbeing of our customers.

Our Mission Our mission is to provide our customers with a wide range of affordable healthcare products and services that lead to the best possible health outcomes. It’s all about delivering price and advice to make our customer smile!

Our Vision To build a healthy and happy local community, where customers see United Chemists as their first choice provider of health care products and services at an affordable price.

Our Values Surprise and Delight We aim to deliver a smile to our customers every single time. We surprise and delight them with service and advice that exceeds expectations.

Community We take an interest in the everyday lives of those around us and look for opportunities to make them better, healthier and happier. We build relationships and support local groups and initiatives that align with our goals.

Adaptable We recognise the need to adapt and embrace change. We seek opportunities for improvement and are not afraid to share ideas. We respect our customers differences, and aim to offer care to meet their unique needs.

Seek Solutions Any challenge is an opportunity to learn and grow. We focus on what can be done, not what can’t. We seek out information and share our knowledge and solutions with our customers.

Simplify We look for opportunities to remove barriers for our customers. We develop services to simplify our customer’s health and wellbeing journey.

Trust We act ethically and openly and place trust in our team to do the same.

Care To us that means being warm, approachable and empathetic. We help those who need it, and give honest, reliable advice. We treat people how we wish to be treated; with compassion and integrity, every time.