Why aren't sales orders going into the Datapel Warehouse Management System even though the Connector shows that the order imported?
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AuthorNatalie 2nd July 2015
My understanding of the Datapel Warehouse Management System adaptor within the Connector, is that it writes the order to the WMS sql database via the api.
I have tested the api settings and they have come back ok. I have reviewed the order in the connector and it has received the order. The status is Imported, but not Delivered. The connector states that it is successfully imported, but we cannot see it in the system.
I have tried to search for the order via the customer in Datapel with no luck, I have also tried reviewing the database tables directly, but i cannot see it in the SAL_Sales table. I cannot see an orders table.
Any thoughts? Are there any more configurations required for the API to work?
2nd July 2015
I have tested the api settings and they have come back ok. I have reviewed the order in the connector and it has received the order. The status is Imported, but not Delivered. The connector states that it is successfully imported, but we cannot see it in the system.
I have tried to search for the order via the customer in Datapel with no luck, I have also tried reviewing the database tables directly, but i cannot see it in the SAL_Sales table. I cannot see an orders table.
Any thoughts? Are there any more configurations required for the API to work?