Revolutionizing the Automotive Industry: TOTECS' Impact and Solutions

Automotive

TOTECS has been a leading provider of tailored solutions to the automotive industry for over 20 years, demonstrating a deep understanding of the intricacies of the sector.

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Key
Features.

Relationship-Driven eCommerce for Enhanced Customer Satisfaction

TOTECS is strategically designed around the concept of personalised trading relationships. It caters to diverse users, including customers, suppliers, sales representatives, and service officers, by providing tailored content, products, and workflows based on their unique relationships with the automotive business.
This personalised approach is particularly valuable in the automotive industry, where customers often have specific pricing structures and requirements based on their agreements with OEMs or dealers. Through personalised experiences, the platform significantly enhances customer satisfaction, engagement, and loyalty, leading to increased returning business.

Live Integration with Accounting/ERP Systems for Streamlined Operations

The TOTECS Platform's live integration with various Accounting/ERP systems is vital for automotive businesses. Companies prefer to keep their back-office systems in-house or in data centres under their control.
The platform's live link with these systems enables the seamless integration of eCommerce features without compromising data security. This integration allows automotive companies to offer a wide range of digital touchpoints, such as inbound browsing, ordering, and outbound communication like eMarketing, while keeping their critical back-office systems internal.
Streamlined integration enhances business processes, reduces manual data entry, and ensures real-time visibility of inventory, pricing, and order information.

Efficient Part/Model Mapping for Accurate Inventory Management

The Make Model search feature includes a built-in application database that facilitates easy setup and ongoing management of part/model mappings. In the automotive industry, with thousands of unique parts and models, efficient mapping is essential for accurate inventory management and order processing.
With this feature, automotive businesses can swiftly and accurately map their products to the corresponding make and model, simplifying the customer's search for the exact parts they need for their specific vehicles.

LINKINT

Australian importer and wholesale distributor of quality imported motorcycle parts, accessories and clothing, servicing retail outlets.

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CYKEL

For over 30 years Cykel Products Australia have been a wholesaler of motorcycle parts, accessories and gear to motorcycle retailers in Victoria and South Australia.

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GCG

Australia's largest supplier and seller of Turbos and Components. Australia's best turbo experts with over 40 years experience.

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Client
Case Study.

Transforming B2B E-Commerce: Link International

This case study explores the successful implementation of the TOTECS platform by Link International, an Australian B2B e-commerce company. It showcases how Link utilised the advanced features of the TOTECS platform to streamline operations, enhance customer experience, and achieve business growth.

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A Solution
for all industries.

Automotive

Key
Features.

Client
Case Study.

Supporting your growth every step of the way.

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A Solutionfor all industries.

Automotive

KeyFeatures.

ClientCase Study.

Supporting your growth every step of the way.

A Solution
for all industries.

Key
Features.

Client
Case Study.